When you run an online or hybrid gathering through BrightStar, you're not bolting a webinar tool onto your ticketing system — it's the same system. Attach a live stream or a video to any event, and the only people who can press play are the people holding a valid ticket. There's no separate login to manage, and no shared link that quietly makes its way around a sangha group chat until strangers are watching for free. Access is tied to the ticket itself, the same way a door check at an in-person retreat would be.
Which video platforms work with ticket gating?
You don't have to abandon whatever video setup you already use. BrightStar wraps ticket-gating around Mux, Vimeo, unlisted YouTube, Wistia, or a direct upload, so the enforcement happens at the ticketing layer rather than depending on how obscure your video's URL is. That matters because an unlisted link is only private until someone forwards it — gating means the link itself can be seen without granting anything, since watching still requires a valid ticket behind it.
How do you control access session by session?
A multi-day retreat or a hybrid conference isn't one video — it's a schedule of them, and not everyone should see every session. BrightStar lets you gate each session on its own terms: by specific ticket type, or by an all-access pass that opens everything. You can also open a time-limited viewing window instead of leaving a session available forever — live-only for people who bought the live experience, or a set replay window for those catching up later. Where you'd rather invite an upgrade than shut a door, you can show free or lower-tier viewers a tasteful prompt instead of a hard wall, while access is still enforced underneath by ticket type. And because each session tracks its own analytics, you can see who actually watched a given session, and for how long — useful for knowing which parts of a program landed and which didn't.
What happens to your recordings after the event ends?
The gating doesn't switch off when the live event does. Recordings stay in your on-demand library under the same rules that governed the live session, so a one-night kirtan or a single workshop doesn't disappear the next morning — it becomes something people can still buy into. Someone who hears about your event a week late can purchase a ticket and get the replay, and you keep earning from a session you already ran, without doing any of the work twice.
Why is access enforced at the ticket instead of the link?
It comes down to what actually protects a paid session. A private-sounding URL feels secure, but once it's copied into an email or a group chat, it behaves like a public one — anyone with the link is in, whether they paid or not. Gating access at the ticket level closes that gap: the video's location on the internet stops being the thing standing between a stranger and your content, and the ticket record does that job instead. That's what lets you use whatever video source you're already comfortable with — Mux, Vimeo, YouTube, Wistia, direct upload — without the choice of platform becoming a security decision.